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What did previous guests' think of us...

Hazlewood Castle

Four members of our family stayed at the hotel from Christmas Eve until the morning of Saturday 27th December. 

We had four rooms including the Tansy Suite.  The rooms were spacious, clean and comfortable.  The Christmas Package was excellent value for money and we felt relaxed and well looked after throughout our stay.  The staff were fantastic and seemed genuinely happy to  be looking after us. 

The quality of the food was first class and there was lots of it- from the splendid afternoon tea on the arrival day to the generous breakfast on leaving day. With hot punch available constantly, a help yourself to a slice home- made Christmas cake on display and mince pies before Midnight Mass on Christmas Eve, all adding to the magic. Fantastic!


Dear Kelly,

Please thank your kitchen and dining room staff for looking after me so well on Saturday.
My place setting was laid correctly – knife and fork for the melon, no soup spoon.
My food was beautifully presented and brought straight to me without any fuss.
They even provided gluten free bread.

Many thanks for your help,

Hi Kelly,

Hope you are well.

Sorry for my late email but I would like to say a massive thank you for all of your help a few weeks ago. All of my clients had a wonderful time and they thoroughly enjoyed the setting.

As for the staff who helped me that evening they were fantastic and nothing was too much for them.


Angel & Royal

Just wanted to send our thanks for Saturdays party.

We all had such a good time, the service was EXCELLENT , there was no waiting for food or drinks , the atmosphere was really Christmassy and of course the venue made it all the more special.

Seriously well done and we hope that once they are all over,  you can all have a well earned rest !

Happy Christmas to you all !


We had an excellent weekend in Grantham; the weather was good and the hotel was much appreciated by our guests. The staff were very helpful and the idea of a sit-down lunch on Sunday was good. All in all, a great success.


Hi Jane

Now that the dust has settled and we are home again and a little more relaxed can l just say a big thank you to you and your staff for making our special day go so well. The food was splendid and beautifully presented (plenty of it) and the room service and everything for the whole day and evening was first class. The accommodation/room which we had for our first night was delightful and spacious.

Thank you and your staff once again.


Brendon & Yvonne

Hi Christine

Sorry I didn’t get to meet you yesterday.  Just wanted to say a huge thank you to everyone at the Angel for making the day special.  The meeting room was lovely, especially with the open fire (even though we did get smoked out at one point, added to the atmosphere!) and the food was gorgeous, everyone cleared their plates.  Also everyone was really nice and looked after us soooo well.

Have a great festive season and all the best for 2014.

Kind regards.



Dear all,

Just wanted to say a very big thank you to all involved in helping us with our community event this evening.

We all really appreciate everything you did to make the evening run so smoothly for us.

Best wishes

Grantham Lions Club President                                                   


Dower House & Imagine Spa

Hello Jonathan,

Please pass on to your staff our grateful thanks for a wonderful lunch.
It all went so well, from the reception in the bar, right through to our coffee and mince-pies!
The quality of food, and the table service, were exceptional, and everyone made us very welcome.

We are fortunate in Knaresborough to have a venue such as the Dower House, and I would ask you to pass on our thoughts to the owner of the Group.

Happy Christmas and a prosperous New Year to you all.



On behalf of the whole of my party I'd like to thank you, once again, for looking after us so well over the New Year holiday.

As you know this is our sixth time with you for New Year and your high standards never slip.

I'd particularly like to single out Ken and the reception staff who were most accommodating over my oxygen supply.

We all look forward to seeing you again next year.

Thanks again, J Ainsworth


Spent two very enjoyable nights at the Dower House in Knaresborough. The staff were very helpful and welcoming, the rooms were spotlessly clean and well-equipped, and we shall return one day. Thank you.

We have just returned from an overnight stay in room 2 at dower house and would like to say thank you to everyone for a very nice stay.
Every member of staff from your receptionist (who is new we understand) to your restaurant staff  were extremely polite, pleasant and v courteous and did an excellent job of making our v brief stay a pleasant one.
Our dinner last night and breakfast this morning were also to an excellent standard Please pass on our thanks to your team we will certainly be returning, and have no hesitation in recommending dower house to friends and colleagues

Best regards, Mark Waldron

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